Website Support

Created for anyone who needs consistent, reliable support for their Wix or Squarespace website.

Website Support

Your website is more than a digital presence, it’s a reflection of your brand and the work you do every day. But keeping it updated and running smoothly takes time — and for many, that’s time better spent serving clients, leading teams, or growing the vision behind the business.

That’s where the Website Support Retainer comes in.

This ongoing service was created for Wix and Squarespace users who want to maintain a polished, professional, and functional site without the hassle of managing it alone. Whether your site was designed by us or someone else, you can have expert support in your corner every month.

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Who It’s For

Entrepreneurs, ministries, and small business owners who want to focus on what they do best while keeping their website in great shape.

  1. Those who update their website only occasionally but want to make sure it stays current, functional, and aligned with their goals.

  2. Anyone with a Wix or Squarespace site who wants professional help maintaining, improving, or expanding it over time.

Why It’s Needed

Websites evolve just like businesses do. Services change, new events come up, or your visuals need a refresh. Without proper upkeep, your website can become outdated, broken, or misaligned with your brand.
Having a support retainer means:

  • Your site stays up-to-date with the latest content and design changes.

  • You have ongoing access to a professional who understands your platform.

  • You avoid the stress of last-minute fixes or major overhauls down the road.

It’s about consistency, peace of mind, and ensuring that your digital home continues to represent you well long after launch.

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Retainer Options

Each plan covers a set number of support hours per month for site updates, maintenance, and strategy calls.

  • For light touch-ups and updates

    • Up to 2 hours per month

    • Includes content edits, image swaps, link fixes, or minor layout changes

    • Monthly site check (links, mobile responsiveness, and speed)

    Pricing:

    • 3 months: $300 total ($100 per month)

    • 6 months: $540 total ($90 per month)

    • 12 months: $960 total ($80 per month)

  • For clients making regular updates or adding new content

    • Up to 4 hours per month

    • Everything in Essentials, plus:

      • Quarterly performance report

      • Minor feature integrations (newsletter, form, new page section)

    Pricing:

    • 3 months: $600 total ($200 per month)

    • 6 months: $1,020 total ($170 per month)

    • 12 months: $1,920 total ($160 per month)

  • For clients who want hands-off website management

    • Up to 6 hours per month

    • Everything in Growth, plus:

      • Monthly strategy check-in (30 minutes)

      • Priority support and same-week response time

      • Annual site refresh discount (10%)

    Pricing:

    • 3 months: $870 total ($290 per month)

    • 6 months: $1,620 total ($270 per month)

    • 12 months: $3,000 total ($250 per month)

    • Blog uploads and formatting: $20 per post

    • SEO keyword refresh: starting $100

    • Design refresh consultation: $150

    • Full website audit: $200

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